RevOps Systems Administrator

remote
11 Bellwether Way, Bellingham, Washington, United States, 98225
full-time . November 28, 2024

Description

The ProShop Mission Statement: We deliver powerful manufacturing software by deeply understanding our client's challenges in order to meaningfully improve their businesses, and in turn, their communities.

ProShop is a revolutionary ERP/MES/QMS software designed as a Digital Manufacturing Ecosystem (DME) for the metalworking and aerospace industries, including machine and fab shops. We combine extensive industry knowledge with innovative technology to enhance our clients' manufacturing processes. We’re seeking talented problem solvers and communicators who thrive on challenges to join our high-performing growing team. Our flexible, remote work environment supports work-life balance, fosters engagement, and emphasizes collaboration. We are committed to not only achieving financial success but also deeply partnering with clients to elevate their businesses. For more details, visit www.proshoperp.com

Location: The candidate needs to be based in Canada or the United States for this position.

Job Description

We are seeking a highly motivated and detail-oriented RevOps Systems Admin to join our team. This role is responsible for driving the scoping, implementation, and ongoing maintenance of our critical revenue operations systems including HubSpot, Pendo, Chargebee, ChurnZero, and more. The ideal candidate will have a deep understanding of system configuration, integration, data governance, and process improvement to support our pre-sales, sales, and post-sales teams.

Responsibilities

System Implementation & Configuration: Own the scoping and implementation of build and configuration changes across HubSpot, Pendo, Chargebee, ChurnZero, DealHub, and other platforms to enable effective pre-sales and sales processes. Ensure documentation is consistently updated to reflect changes.
System Maintenance & Improvements: Lead the day-to-day maintenance and improvement of RevOps systems, including managing the data structure, workflows, user roles, and data permissions to ensure efficiency and accuracy.
System Integration Management: Oversee and maintain integrations between systems such as HubSpot, DealHub, Pendo, Chargebee, and ChurnZero, ensuring seamless data flow and operational efficiency.
Reporting & Dashboard Development: Own the development, maintenance, and optimization of reports and dashboards for Lead, Prospect, Customer, and Partner data across HubSpot, and other systems to enable data-driven decision-making.
Data Integrity & Audit Reporting: Support data integrity by developing and maintaining audit reports that identify gaps or inconsistencies, and create triggers to prompt necessary data updates by relevant teams.
Process & Data Governance: Implement rules, permission sets, and automation within systems to ensure consistent data governance and process adherence across the organization.
System Administration: Providing system administration support for Hubspot, especially related to user permissions, custom objects, and workflows. Creating and managing complex workflow rules, data validation, and approval processes.

Requirements

Must be based in Canada or the United States
5+ years experience in Revenue Operations, Business Systems, or a related field
Strong working knowledge of HubSpot, Pendo, Chargebee, and integration tools such as Gong
HubSpot Admin Experience and certification is strongly preferred
Expertise in system configuration, data management, workflow automation, and reporting
Ability to manage multiple priorities and projects simultaneously
Strong analytical skills with a focus on data integrity and process optimization
Excellent communication and collaboration skills to work with cross-functional teams
Experience in developing and maintaining documentation for systems and processes
Experience with automation tools and scripting for process improvement.
Familiarity with data governance and best practices in CRM and operational systems.
Strong problem-solving skills with the ability to troubleshoot complex systems issues.
Experience in small/fast-paced growth company environments

Salary Range: This compensation range takes into account a wide range of factors that are considered in making compensation decisions including but not limited to geographic locations, job family, job-related skills, experience and relevant training or education, business and organizational needs.

US: $90,000 - $120,000 annually

CAD: $85,000 - $110,000 annually

Why You’ll Love Working at ProShop:

Comprehensive Health Benefits: Enjoy coverage with extended health benefits, including health, vision, and dental care. Your well-being is our top priority!
Generous Retirement Savings: We match your RRSP or 401(k) contribution up to a maximum, helping you build a secure financial future.
Paid Time Off: Recharge with ample paid time off, because we believe a balanced life is a successful life.
Competitive Compensation: Receive a salary and benefits package that reflects your experience and skills, recognizing and rewarding your value to our team.
Dynamic & Supportive Team: Join a high-achieving, collaborative team that values invocation, supports growth, and celebrates success together.
Remote Work: Enjoy the flexibility of remote work opportunities, while staying connected with our team. You are welcome to our Bellingham, WA office as much as you’d like.
Winter Break: We are closed from December 25th to January 1st annually, allowing our team to enjoy the festive season with their loved ones without affecting their vacation balance.

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, or disability status.

Compensation

$90,000.00 - $120,000.00 per year

Know someone who would be a perfect fit? Let them know!